An overdue charge will be applied for the material immediately after the due date.
The general overdue charge is 0.35 € / loan / day. For items for children and young adults, only the return request charge applies.
Reserving the material is free of charge. A charge of 1 € applies to a reservation that is not picked up.
You will lose your right to borrow if the charges exceed 15 €.
Return requests
The first return request will be sent one week after the due date. A processing charge of 1,5 € applies in addition to overdue charges. If there is a reservation for the item, the return request is sent immediately after the due date. The first return request is sent as a text message, email or letter, depending on the customer’s choice.
The second return request will be sent 4 weeks after the due date. A processing charge of 3 € applies in addition to late fees. The second return request is always sent as a letter.
An invoice for unreturned materials will be sent 8 weeks after the due date. A processing charge of 12 € applies in addition to the late fees. This processing charge includes the processing charges for the 1st and 2nd return requests. The invoice will always be sent by letter.
Interlibrary loan charges
Interlibrary loan request from Finland: 10 € / request
Interlibrary loan request from the Nordic countries: 15 € / request
Interlibrary loan request from outside of the Nordic countries: 30 € / request
When requesting copies, the fees charged by the sending library will be collected from the customer
Interlibrary loan fee will also be charged for uncollected interlibrary loans, as well as for any loans that are already in transit by the time the customer cancels the request.
Interlibrary loan request for libraries and similar organisations: 15 € / request
Copies
Self-service copies in black and white: 0,40 € / A4 page, 0,80 € / A3 page
